Viewing your practice's NPS score

Using Patient Engage, the review process makes it easy for your patients to leave regular feedback that you can view in the Satisfaction Index. The Overall feedback response score is the NPS score which aggregates to your practice's total NPS score.

To view your practice's NPS score

1.   Log in to Patient Engage.

2.   Click Reputation Management.

3.   Under Reputation Management, click Surveys.