You can send a Quick Text Review link to a client who has opted-in to receive messages.
To send a Quick Text Review link
1. Get verbal consent from the patient to receive a text that will allow them to provide feedback based on their experience.
2. Click the Two-way Text button on the Navigation bar.
3. Click a text message conversation or find and click their name using the search bar at the top.
The Text Details page opens.
4. From the options menu ( in the top-right corner) of the text message, click Send Review Request.
The request is sent to the recipient, and the message appears on the Text Details page.