Using online scheduling, your existing and prospective patients can conveniently request an appointment. Patients can request an appointment on your practice's Local profile, from within emails that include a Request an Appointment button, and also from your practice website and/or Facebook (if configured).
Online scheduling is set up during your initial Patient Engage onboarding, but settings can be adjusted at any time from the Online Scheduling settings page.
To manage online scheduling
2. From the Dentrix Hub toolbar, click Settings.
3. Under Manage, click Online Scheduling.
4. Under Scheduling type, select whether patients can request appointments at specific times and request specific staff.
5. Under Appointment types, do any of the following:
· To edit an existing appointment type, under Action, click Edit next to an appointment type to edit the Appointment Name, appointment Length, or operatory Column where patients can request an appointment.
· To delete an appointment type, under Action, click Delete to delete that appointment type.
· To add a new appointment type, click Add Appointment and then enter the appointment type details including the name, length, and provider/operatory.
· Click Most Requested next to your most popular appointment type.
Note: You can also add and edit appointment types using the Services option under Manage.
6. Under Scheduling Options, type any additional instructions that patients should know when requesting an appointment. The instructions will appear at the top of the Request an Appointment page for Online Scheduling. You may want to include holiday hours, lunch hours, and/or scheduling restrictions. (The comment will post within 12 hours.)
7. When finished, click Save.
Your changes are reflected on the Request an Appointment page.