Why can’t I change the percentage amount of reviews?
DF Local is locked at 80% for customers with a base subscription, but you may turn off and on review sites for the remaining 20%. The rest of the 20% is evenly distributed among the enabled sites. To have full control of the review site percentages, please contact your customer success manager to upgrade your subscription.
Can I specify which customers receive which review sites?
No, but you are able to adjust the percentage of customers that receive links to review on specific sites.
Can I add my own review site if it is not listed?
Not at this time.
Where do these review links appear?
The review links you add on Intelligent Reviews will be used in any Review Us buttons, Thank You emails, and text review requests. You can also add these custom tags to newsletters and campaigns you send to your customers.
How does the Split the Rest function work?
The Split the Rest function splits all of your percentages evenly among the review sites you have turned on, but will not override the edits you’ve manually made since your last save.