Appointment request

You can configure appointment request messages used to communicate with patients.

To configure appointment request messages

1.   Log in to Patient Engage.

2.   From the Dentrix Hub toolbar, click Settings.

3.   Under Communication, click Appointment Request.

4.   Configure and review the following settings:

·        Action - Click Edit to edit the email template and email settings. Click Save when finished in each section where you make changes.

·        Category - Displays the category of email campaign, such as Hotlist.

·        Template - Displays the text for your email template.

·        Use - Describes how the email campaign should be used.

·        Delivery - Specifies a delivery time for the email campaign.

5.   When finished, click Save.