As appointment requests appear, you must accept them and then manually add them your practice management program's schedule.
To accept an appointment request
1. Click the Appointment Requests button on the Navigation bar.
2. From the options menu ( in the top-right corner) of the appointment request you want to accept, click Accept.
Note: Alternatively, to accept a request, double-click an appointment request to open the Request Details page, and then click Accept at the bottom of the panel.