As appointment requests appear, you must accept them and then manually add them your practice management program's schedule.
To accept an appointment request
1.   Click 
 the Appointment Requests button  on the Navigation bar.
 
 on the Navigation bar.
2.   From 
 the options menu ( in the top-right corner) of the 
 appointment request you want to accept, click Accept.
 in the top-right corner) of the 
 appointment request you want to accept, click Accept.
Note: Alternatively, to accept a request, double-click an appointment request to open the Request Details page, and then click Accept at the bottom of the panel.