Billing

Q: What am I charged for each claim I send through eTrans?

A: You are charged 50 cents for any claims that are accepted on the Clearinghouse Report and forwarded on to the insurance company, regardless of whether the claim is fully electronic (meaning it has a payor ID number) or whether the eTrans department is printing it and mailing it for you.

Q: Am I charged for all claims transmitted? What claims am I charged for?

A: You are not charged for any claims that are marked as Rejected on the Confirmation Report.

Q: How often do I receive billing statements?

A: Once a month, you will receive a billing statement as part of your eTrans Submission Report. This billing statement will list the method of payment you selected when you signed up for electronic claims (draft from checking, charge to credit card, or monthly billing with a deposit). If checking or charge are noted on your billing statement, you will be billed automatically on or around the 15th of the month. If monthly billing is noted on your billing statement, you need to remit payment to Henry Schein Practice Solutions by the end of the month.

Need more help?

You can visit our website or contact OMSVision Customer Support.