You can send claims individually or as a group from your Open Dental software to EDS, where you can then view, filter, edit, and otherwise manage the claims and their attachments.
To send claims from Open Dental to EDS
1. Create the claims in Open Dental by clicking the Account button, and under Patient Account, selecting the procedure codes that you want included in the claim.
2. Open the New Claim menu, and click the type of claim to submit.
3. In the Edit Claim dialog box, you can further edit the claim if needed (such as if the Billing Provider is the same as the Treating Provider).
4. Once the claim is ready to send, do one of the following:
· Click Send to send the claim immediately.
· Click OK to save the claim and send it with a batch of claims later.
Note: When you've created all the claims you want to send, open the batch processor by clicking Manager, and then Send Claims.
5. If needed, next to Clinic Filter select the clinic from which you want to send the claims.
6. Open the Send E-Claims list, and select the clearinghouse to which you want to send the claim.
7. Click OK to send the claims electronically to EDS.
Each time you send an electronic claim from the Open Dental software, the claim is first sent to the EDS software and clearing house for a validation check. Validation ensures that your claims include all the required information and attachments prior to submission for faster reimbursement and fewer delays and rejections.
Based on the results of the validation check, claims now appear on the Manage Claims tab of the EDS Bridge where you can send them to EDS and view them.