When you attempt to remove a provider from the Provider Setup in Appointment Book, you can no longer remove the provider if that provider is the only provider assigned to any views (with the selected clinic assigned).

To remove a provider from the setup

In Appointment Book, go to Setup > Provider Setup, select a Clinic, click Add Provider, select a provider from the lower list, and then click Remove Provider(s) From List.

The confirmation message that appears varies:

If all views (with the selected clinic assigned) will be left with other assigned providers, the message states that the provider will be removed from all views by removing the provider from the setup. If you click Yes, the provider is removed from the setup and all applicable views. If you click No, the provider is not removed from the setup or any views.

If any views (with the selected clinic assigned) will be left without an assigned provider, the message now lists the views that the provider cannot be removed from because doing so would leave those views without an assigned provider. If you click Yes, the provider is removed from views that have other providers assigned but not the listed views. If you click No, the provider is not removed from the setup or any views. You can update or delete the listed views manually and then retry the removal of the provider from the setup.

Notes:

Before allowing the removal of a provider from the Provider Setup, Dentrix Enterprise still checks for pending appointments that are scheduled with that provider (existing functionality).

Previously, removing a provider from the Provider Setup removed that provider from all views with the selected clinic assigned, which could lead some views without any provider assigned. In Appointment Book, if you attempt to use a view without an assigned provider, the following error appears: "No Provider or No Operatory."