You can install the workstation features of Dentrix Enterprise on computers where you need to access Dentrix Enterprise: Citrix or terminal servers and fat clients.
Note: For a Dentrix Enterprise workstation upgrade, refer to the instructions for upgrading workstation features.
Installation overview:
Extract the contents of the workstation installation package.
In the extracted workstation installation package, open the file Install.package to specify the correct value for UpdateServerName.
In the extracted workstation installation package, launch Setup.exe to install Install Manager.
When Install Manager opens, install the Client Application.
Install services as needed: Report Scheduling Service and/or Document Unfiled Utility Service.
Close Install Manager.
To install the Dentrix Enterprise workstation features
Extract the contents of the Dentrix Enterprise workstation installation package (EnterpriseWorkstationSetup-xx.xx.xx.xxx.zip; where "xx.xx.xx.xxx" represents the version number). Right-click the file, select Extract All..., select where to extract the contents, and then click Extract.
In the extracted workstation installation package, double-click Install.package.
If a pop-up message appears regarding how you want to open the file, select the desired text editing program, such as Notepad, and then click OK.
The text editing program opens.
After UpdateServerName=, enter the name of the server (do not include backslashes), and then save the changes.
Close the text editing program.
In the extracted workstation installation package, double-click Setup.exe.
On the message that appears regarding installing Install Manager, click Yes.
Setup installs the Install Manager program.
Then, Install Manager opens and displays the components that can be installed.
To install the Dentrix Enterprise client program files on this computer, do the following:
Under Not Installed on the left, leave Client Application selected. The Setup options appear on the right.
For Destination Location, verify that the Install path is correct.
If you want to change where the program files are installed, click Browse, select the correct location on the computer, and then click OK.
For Writable Folder location, verify that the Folder path is correct.
Important:
The Windows operating system does not allow programs to make changes to files in the "Program Files" or "Program Files(x86)" folder. So, it is recommended that you choose a folder that allows access for writing and updating files. The selected file path will be used for the "Docs," "Eclaims," and "Data" folders.
All Windows users on the computer must have full access (read and write) to the "DXONE" folder or whichever folder you select. If this folder has not already been shared with the required permissions, you can do it after installing Dentrix Enterprise for the Administrator account in Windows.
If you want to change the location of the writable folder, click Browse, select the correct location on the computer, and then click OK.
Enter the Clinic ID of the organization's central clinic (typically this is CENTRAL).
Note: Users can specify their default clinic IDs when they log in to Dentrix Enterprise.
If applicable, in the Custom Code box, enter your code to install custom features; otherwise, leave the box empty.
Under Optional Software, to install the Word add-in for letters that are created from Dentrix Enterprise on this computer, select the Install Letter Merge add-in for Microsoft Word checkbox.
Note: Microsoft Word must already be installed.
Click Install.
The Dentrix Enterprise client program, third-party programs, and letter merge add-in (if applicable) are installed.
If the Microsoft Office Customization Installer message for the letter merge add-in appears, click Install.
When the add-in installation is complete, click Close on the message that appears.
On the message that appears when the installation is complete, click Ok.
Install any of the following services as needed:
Report Scheduling Service - The service for handling report jobs that have been scheduled from this or other computers. See the topic "Installing the report scheduling service on a workstation."
Notes:
This service needs to be installed on only one computer but may be installed on multiple computers.
This service can also be installed on a different computer as part of a Dentrix Enterprise workstation or server installation.
Document Unfiled Utility Service - (For military facilities only.) The service for automatically inserting unfiled documents into Document Center. See the topic "Installing the document unfiled utility service on a workstation."
Note: This service requires the installation of the Dentrix Enterprise client program on this computer or a different computer as part of a Dentrix Enterprise server or workstation installation.
Close Install Manager.