Changing the SQL server connection settings for a service

If a service is installed on the server or a workstation, you can change the settings for how that service connects to your Dentrix Enterprise database.

To change the SQL connection settings for a service

Do one of the following:

On the server, in the extracted server installation package, double-click Setup.exe.

Install Manager opens.

On a workstation, in the extracted workstation installation package, double-click Setup.exe.

Install Manager opens.

Under Installed on the left, select the service that you want to modify:

On the server - Recurring Payments ServiceData ServiceDocument Unfiled Utility ServiceHL7 Application and ServicesHermeS1 ServiceFile Exchange ServicesReport Scheduling ServiceQuickBill & Insurance Estimator Services, or Dental Encounter Service.

On a workstation - Report Scheduling Service or Document Unfiled Utility Service.

The Setup options appear on the right.

Configure the SQL Server Connection options:

Server Name - The name or IP address of the database server. Also, if the SQL instance that houses your Dentrix Enterprise database has a name, after the IP address or name of the server, include a backslash (\) and then the instance name.

Database Name - Dentrix is the default name of the database, but it may be different if it has been customized for your installation.

Username - The user name of the SQL user with "Sysadmin" rights.

Password - The password of the Sysadmin user.

Click Check Credentials.

A message regarding the results of the connection test appears. Click Ok. If the connection was successful, proceed to the next step; otherwise, change your connection parameters, and attempt to connect again.

Click Save Changes.

On the message that appears when the credentials have been updated, click Ok.