Billing tab

The Billing tab of More Information displays a history of billing statements that have been printed or sent electronically for a patient, and you can view any of the statements as needed. Dentrix Enterprise saves single billing statements that are printed from Ledger or that are sent to the batch processor from Ledger and then printed from Office Manager. Dentrix Enterprise saves billing statements that are generated as a batch from Office Manager and then printed or sent electronically.

To view a statement, double-click the corresponding statement history entry. To copy the text of the statement being viewed to the Windows Clipboard (in a tab-delimited format), select the text, and then, while pressing the Ctrl key, press C.

To sort the statement history list, click the desired column header.

To copy all or part of the history list to the Windows Clipboard (in an Excel-friendly format), select the desired history entries, and then, while pressing the Ctrl key, press C.

Note: To select multiple entries, click an entry, and then, while pressing the Ctrl key, click the other desired entries. To select a range of adjacent entries, either drag over the desired entries; or click the first entry of the desired range of entries, and then, while pressing the Shift key, click the last entry of the desired range of entries.

To delete billing statements, do the following:

Select the desired entries.

Note: To select multiple entries, click an entry, and then, while pressing the Ctrl key, click the other desired entries. To select a range of adjacent entries, either drag over the desired entries; or click the first entry of the desired range of entries, and then, while pressing the Shift key, click the last entry of the desired range of entries.

Click the Delete button .

Note: Deleting billing statements requires the "Delete, Billing Statements" security right. If your user account has not been granted the "Delete, Billing Statements" security right, the Delete button has a lock on it .

If applicable, do one of the following:

If the Password - Delete, Billing Statements dialog box appears, user verification has been assigned to the "Delete, Billing Statements" task. Do one of the following:

If your user account has been granted the "Delete, Billing Statements" security right, enter your credentials in the User ID and Password boxes, and then click OK.

If your user account has not been granted the "Delete, Billing Statements" security right, have a user with permission temporarily override this restriction so you can delete a billing statement this one time. The overriding user enters his or her credentials in the User ID and Password boxes and then clicks OK.

If a message appears, informing you that you do not have rights to this operation, your user account has not been granted the "Delete, Billing Statements" security right. To have a user with permission temporarily override this restriction so you can delete a billing statement this one time, do the following:

On the message, click Yes.

In the Password - Delete, Billing Statements dialog box, the overriding user enters his or her credentials in the User ID and Password boxes and then clicks OK.

If your user account has not been granted the "Delete, Billing Statements" security right, and if you are attempting to delete multiple statements, repeat step 3 for each statement being deleted.