You can reprint a receipt for an Axia credit card payment that was posted in Ledger.
Note: Reprinting credit card receipts requires the "Guarantor Payment, Edit" security right.
To reprint a receipt
With a patient selected in Ledger, double-click an Axia credit card payment.
If applicable, do one of the following:
If the Password - Guarantor Payment, Edit dialog box appears, user verification has been assigned to the "Guarantor Payment, Edit" task. Do one of the following:
If your user account has been granted the "Guarantor Payment, Edit" security right, enter your credentials in the User ID and Password boxes, and then click OK.
If your user account has not been granted the "Guarantor Payment, Edit" security right, have a user with permission temporarily override this restriction so you can view the patient payment this one time to reprint a receipt. The overriding user enters his or her credentials in the User ID and Password boxes and then clicks OK.
If a message appears, informing you that you do not have rights to this operation, your user account has not been granted the "Guarantor Payment, Edit" security right. To have a user with permission temporarily override this restriction so you can view the patient payment this one time to reprint a receipt, do the following:
On the message, click Yes.
In the Password - Guarantor Payment, Edit dialog box, the overriding user enters his or her credentials in the User ID and Password boxes and then clicks OK.
The Edit Credit Card Payment dialog box appears.
Click Reprint Receipt.
The Print Preview dialog box appears and displays a preview of the receipt.
To
print the receipt, click the Print
button 
.
The Print dialog box appears.
From the Name list, select the correct printer.
In the Number of copies box, leave 1 entered to print one copy, or enter another number to print multiple copies.
Click OK.
You can have the patient sign a copy of the receipt for your records and/or give an unsigned copy to the patient for his or her records.
Close the Print Preview dialog box and the Edit Credit Card Payment dialog box.