The file exchange services are required for exchanging healthcare information with external systems through documents, C-CDA files, and HL7 messages. If the file exchange services are installed on the server from an existing installation of Dentrix Enterprise 11.0.40/.43/.44/.45/.46, you can upgrade the services after you complete the upgrade tasks on the server using the available options in Install Manager.
Note: These services should be installed on only one computer.
To upgrade the file exchange services
In the extracted server installation package, double-click FileExchangeServicesInstaller.exe.
A confirmation message appears.
Click Yes.
The Welcome screen appears.
Leave the Modify option selected.
Click Next.
The Choose Install Options screen appears.
Select the checkboxes of the services that you want to reinstall:
Dentrix Enterprise CCDA Import Service.
Dentrix Enterprise CCDA Export Service.
Dentrix Enterprise Doc Center Import Service.
Dentrix Enterprise Doc Center Export Service.
Click Next.
A message about existing services being stopped appears.
Click OK.
The SQL Server connection screen appears.
Enter the following connection details:
Server Name - The name or IP address of the database server. Also, if the SQL instance that houses your Dentrix Enterprise database has a name, after the IP address or name of the server, include a backslash (\) and then the instance name.
Database Name - Dentrix is the default name of the database, but it may be different if it has been customized for your installation.
Login - The user name of an SQL user with "Sysadmin" rights.
Password - The password of the Sysadmin user.
Click Check Database Credentials.
A message regarding the results of the connection test appears. Click OK. If the connection was successful, proceed to the next step; otherwise, change your connection parameters, and attempt to connect again.
Click Next.
The Ready to Modify the Program screen appears.
Click Install.
When the process is finished, the InstallShield Wizard Completed screen appears.
Click Finish.