Using the Dentrix Send Message feature, you can easily send e-mail messages from the Dentrix module you are using.
To send an e-mail message
1. From any Dentrix module except the Office Manager, select a patient.
2. From the module's toolbar, click the Send Message button.
Dentrix attempts to open your e-mail program (which may take a few seconds), and a message appears. If you added an e-mail address for the patient in the Family File, Dentrix automatically adds the patient’s e-mail address in the To line. If you have not added the patient's e-mail address to the Family File, you must enter the address manually.
3. Write the text of your message and click Send.
Note: In order for the Send Message function to work properly you must have e-mail capability on your computer. To send e-mail, you must have an electronic mail program that supports MAPI function calls, such as Microsoft Outlook or other electronic mail programs. You also need a modem, Internet access, a phone connection, and properly configured hardware devices and programs. The Dentrix Support staff has extensive experience in supporting the Dentrix software; however, they are not authorized to answer questions or solve problems related to any of the components listed above. If you are having problems sending messages, please contact your hardware support resource for assistance.