
If you have email access, you can contact your patients electronically.
Important: You must set up a MAPI-compliant messaging system to use this feature.
To contact a patient by e-mail
1. In the Lab Case Manager window, select the patient (for the appropriate lab case) that you want to contact.
2. Click the Send Message button on the toolbar.
Dentrix attempts to open your default e-mail program. A new message window appears, and the patient’s e-mail address is automatically added in the To line of your e-mail program.
3. Type the text of your message, and then click Send.