Using the watchdog utility (Windows only)

The watchdog utility is installed/updated when you install/update the acquisition agent. This utility is designed to monitor the agent's status, restart it as needed, and log incidents.

To use the watchdog utility (Windows)

1. Click (or tap) the Watchdog icon in the notification area of the Windows taskbar to display the corresponding menu.

   

   Note: The color of the icon indicates the utility's status: green indicates it is enabled, yellow indicates it is disabled, and red indicates there is an error.

2. Select any of the following options:

   • Enable Watchdog - This option disables or enables the utility. The presence or absence of a checkmark next to this option indicates whether the utility is, respectively, enabled or disabled.

     • If there is a checkmark, clicking (or tapping) this option disables the utility and removes the checkmark. Also, the icon turns yellow.

     • If there is not a checkmark, clicking (or tapping) this option enables the utility and adds the checkmark. Also, the icon turns green.

   • Start Acquisition Agent - This option manually starts the acquisition agent.

   • Show Log Files - This option opens the folder that contains the log files.

   • Exit - This option exits the utility (the Agent Watchdog.exe process is terminated).

Notes:

• Agent Watchdog.exe and Agent Watchdog.ini are installed in the same folder as the acquisition agent (by default, this is C:\Program Files (x86)\Acquisition Agent).

• You can change the interval and startup delay in Agent Watchdog.ini to configure the watchdog utility to suit your preferences.