Missed Appointments Report

The Missed Appointments Report displays a graph that represents the number of missed appointments with each of the specified statuses. The report displays, for each provider, the number of missed appointments and the production that was not realized from those appointments with each of the specified statuses. The report also displays the details of each missed appointment. The report includes only missed appointments that are within the specified date range.

Note: You should not compare the Missed Appointment Report with the Missed Appointment History on the Overview page. The numbers will not be the same if any appointments were broken and then rescheduled.

• Missed Appointment Report - The report shows outstanding missed appointments. It does not show rescheduled appointments.

• Missed Appointments History - The number of missed appointments is static; it does not change even if an appointment is rescheduled. The number of rescheduled appointments is not incremented if the rescheduling was done in the past. The number of rescheduled appointments is incremented in the month when it was rescheduled to, not in the month when it was broken.

To generate the report

1. On the Home menu, under Reports, click (or tap) Power Reporting.

   The Power Reporting page opens.

2. Click (or tap) the Missed Appointments icon.

   

   The report appears.

   

3. The data from your database syncs with the reporting system automatically and displays the time of the last sync on the Data as of button. Data entered in Dentrix Ascend after the time shown will not be available on the report until the next sync. To view the time when the next sync is expected to occur, click (or tap) the Data as of button.

   

4. Select the Location that you want to view the missed appointments for. Then, if the Auto-Submit checkbox is not selected, click (or tap) View Report.

5. To Include appointments on or after a date other than the default date on the report, click (or tap) the Filter button , and then edit the Appt Date On or after filter. To ensure that the filter has been applied, you can click (or tap) Apply Filter.

   

6. To customize the report, click (or tap) the Toggle Edit link. Using the interactive report builder tools, add data fields to the layout, and set up filters as needed.

7. To save the report as a template for later use, click (or tap) Save. In the Save Report dialog box that appears, enter a name for the report, select whether you want to save the report as one of your reports (available only to you) or as an organization report (available to all users), and then click (or tap) OK.

   

   

8. Export the report as a .pdf, .xslx, or .csv file, or view the report as HTML.