Deleting appointment communications

You can delete an appointment communication (an email message and a text message that get sent to patients automatically regarding their appointments) that you no longer want to use.

Note: Alternatively, you can inactivate an appointment communication.

To delete an appointment communication

1. If you are not already viewing the correct location, select it on the Location menu.

2. On the Settings menu, under Patient Care, click (or tap) Patient Communications.

   The Patient Communications page opens.

3. On the Appointment tab, click (or tap) a communication.

   

   Samples of the corresponding email message and text message appear, and the options for the communication become available.

   Appt scheduled

   

   Appt confirmed

   

   Appt start (without ability to confirm)

   

   Appt start (with ability to confirm)

   

   Appt broken

   

   Appt no show

   

   Appt completed

   

4. Click (or tap) Delete.

   A confirmation message appears.

5. Click (or tap) Delete.