Converting documents from third-party practice management systems to Dentrix Ascend

Introduction

Document conversion is available for Dentrix Ascend for new customers. This offering provides the bulk, automated conversion of documents from third-party practice management systems to Dentrix Ascend.

Practice management systems

In the following list, verify if document conversion is available for your practice management system:

• Ace Dental 22.x-24.x - Document conversion is Available.

  • You will need to know the location of your documents.

  • The document folder is usually located on the server in the [PtPics] folder. Note that the documents folder is separate from patient pictures.

• Archy (Cloud) - Document conversion is Available.

  • You must request your documents from your legacy software vendor.

  • Path example of was provided In Data extract : \documents\00ad390f-abc-4ddd-cc09-017c673cc2bb.

• Ascend (See Dentrix Ascend).

• Aspire (First Pacific) - Document conversion is Available.

  • You must request your documents from ASPIRE.

  • Aspire will provide the extracted documents. Every patient will have a folder, and the folder name will be a long series of numbers and letters. Inside the folder there is an IMAGE folder and a DOCUMENT folder.

• AsproDental (Cloud) - Document conversion is Available.

  • You must request your documents from AsproDental.

  • The legacy software provides a .zip file containing the Documents. When extracted, it will have a folder with the name of the customer on it. EXAMPLE: CustomerName-Documents. This folder will contain two folders; one called PRIVATE and another called PUBLIC.

• Autopia DWW - Document conversion is Available.

  • You will need to know the location of your documents.

  • Patient documents will be found in a single folder for each patient, the numbers on folder reflect the patient's Internal Patient ID in the database. Example Document Path: C:\Documents\[75162-ThisIsAPatientID].

  • Autopia uses the date CREATED and the Name of the file, for documents. Therefore, if the create date was changed from the original, it will reflect this in the conversion. The Autopia data does not contain any other dates or file names.

• Carestack - Document conversion is Available.

  • You will need to know the location of your documents.

  • Carestack exports the Documents into a folder. Select the Patient folder in the Blob folder.

• Cloud 9 Ortho - Document conversion is Available.

  • You will need to request a document download from Cloud 9.

  • Documents are in a directory structure that is the persGUID\Documents\estoreGUID.

• Curve Hero - Document conversion is Available.

  • You will need to request a document extraction and document CSV from Curve development team. Be sure to request the document information as part of the live data conversion request.

  • The documents are typically delivered as an CSV about a week or so after the live conversion via a hyperlink to download the files. Patient documents are found in the Stored_Files directory.

• Daisy - Document conversion is Available.

  • You will need to request a document decryption from Daisy. When you receive the decrypted files, they must be placed on the server.

  • Decrypted document files are usually on the server.

• DentalVision - Document conversion is Available.

  • You will need to know the location of your documents. You will need to provide access to your server.

  • DentalVision documents can be stored in multiple locations. Typically they are found in the \dvwin\document_center folder.

• Denticon (Pre-Extract) - Document conversion is Available.

  • You will need to request a pre-extraction of the document files from Denticon.

  • There will be a ROOT FOLDER (can be any name) containing numbered folders. Each folder represents a patient's Unique Patient ID. Patient documents will be located in this folder. Example: Documents\123456\SignedForm.pdf.

• Dentimax - Document conversion is Not Available.

  • Dentimax documents are stored within the data, and Dentimax will not help customers extract them. Extracting varbinary data does not work.

• Dentrix - Document conversion is Available.

  • Dentrix must be installed, and you will need to be able to log in during the document migration.

  • Example of document location: c:\DENTRIX\Common\DentrixSQL\DocFiles.

• Dentrix Ascend (to Dentrix Ascend) - Document conversion is Available.

  • You must request your documents from the project manager.

• Dentrix Enterprise - Document conversion is Available.

  • Before your live document conversion, you will need to work with support to extract your documents. You will need to be able to log into the legacy software.

• Dolphin - Document conversion is Available.

  • You will need to know the location of your documents.

  • Documents are usually stored on the server. Example path: \\Server\Dolphin\Working\Data\Documents\BP{B1CE3E4E-4386-46DC-A902-3382F68C3F6C}\Reports\Patient Name_Receipt_2021-03-04 - 030001PM.PDF.

• DoveTail Cloud - Document conversion is Available.

  • You will need to know the location of your documents.

  • DoveTail will provide a single folder with all documents.

• DOX - Document conversion is Available.

  • You will need to know the location of your documents.

  • DOX has a proprietary format ending in .dds extensions; therefore, a limited number of documents will convert.

• DSN Practice Management 11.x - Document conversion is Available.

  • You will need to confirm the location of your documents.

  • Document files are usually found in Data\Attachments\.

• DSN Practice Management 14.x-30.x - Document conversion is Not Available.

  • Files provided by DSN do not contain documents.

• Eaglesoft - Document conversion is Available.

  • You will need to confirm the location of your documents.

  • Smartdocs that are .esd files can be converted. The root folder should be in the Eaglesoft folder and be called patients.

• Easy Dental 2005 and later - Document conversion is Available.

  • You will need to be sure the legacy data and the document folder are located on the server. You will need to provide access to your server.

• ECW - Document conversion is Not Available.

• EndoVision - Document conversion is Available.

  • You will need to know the location of your documents. You will need to provide access to your server.

  • EndoVision documents can be stored in multiple locations. Typically they are found in the \dvwin\document_center folder.

• FLOW (Cloud) - Document conversion is Available.

  • You will need to request a document extraction from Flow. The extracted documents should be uploaded to your server, and then you provide us with the exact location of the documents.

• FUSE (Cloud) - Document conversion is Available.

  • You will need to request a document extraction from Fuse. The extracted documents should be uploaded to your server, and then you provide us with the exact location of the documents.

• Genesis - Document conversion is Not Available.

  • Document paths with file name extensions are not in the data.

• Gold (Canada) - Document conversion is Not Available.

• iCoreDental - Document conversion is Available.

  • You will need to request the document files from iCore.

  • iCoreDental provides a document dump, each patient has their own PatientID folder. There is not a path to the document in the database. All Documents will convert with the name of the file on the drive. Example: 12A#341SDG#.PDF—we use this ID to match documents to patients.

• iDentalSoft - Document conversion is Available.

  • You will need to provide access to your server.

  • Document location example: C:\Docs\iss_persistent\Customer\Practice_1\Patient_000\Documents\Document.pdf.

• LiveDDM (Canada) - Document conversion is Not Available.

• MacPractice - Document conversion is Available.

  • You will need to provide access to your server.

  • Documents are stored in the Attachments folder. Path to attachments will be similar to \library\MacPracticeData\Databases\macpractice\Data\Attachments.

• Maxident - Document conversion is Available.

  • You will need to provide access to your server.

  • Review the Document Manager folder to identify the documents that will convert.

  • Maxident stores documents in two ways. Only scanned documents that are placed in Maxident\DocManager folder can be converted. Documents attached as images, from a specific module, are stored in the data and are not available for document conversions.

• Maxident 6.x SQL (Canada) - Document conversion is Available.

  • You will need to provide access to your server.

  • Review the Document Manager folder to identify the documents that will convert.

  • Maxident stores documents in two ways. Only scanned documents that are placed in Maxident\DocManager folder can be converted. Documents attached as images, from a specific module, are stored in the data and are not available for document conversions.

• MogoWin 23 (Cloud) - Document conversion is Not Available.

• Neem - Document conversion is Available.

  • You will need to request a document extraction from Neem. The documents provided should be downloaded to a folder our engineers can access, such as your server desktop. Be sure the folder is large enough to accommodate the documents.

  • The documents will be unzipped/extracted prior to the Document Conversion. The resulting file will contain both a .csv file and a folder of documents typically named All Files. Both the .csv file and the rest of the document files are needed for the document conversion.

• OMSVision - Document conversion is Available.

  • You will need to know the location of your documents. You will need to provide access to your server.

  • OMSVision documents can be stored in multiple locations. Typically they are found in the \dvwin\document_center folder.

• Open Dental - Document conversion is Available.

  • If your documents are stored within the database files, for example in the scandoc table, you will need to request a document extraction from Open Dental. However, if documents are stored in C:\OpenDentImages\, you will not need an extraction.

  • Documents are typically stored in one of two places. If they are in the database, the files will be in the scandoc table. Or, documents are found in the folder C:\OpenDentImages\.

• OPES (Canada) - Document conversion is Not Available.

• PerioVision - Document conversion is Available.

  • You will need to know the location of your documents. You will need to provide access to your server.

  • PerioVision documents can be stored in multiple locations. Typically they are found in the \dvwin\document_center folder.

• Power Practice Pro (Exan) - Document conversion is Available.

  • You will need to provide access to your server.

  • Document are typically stored in the root folder, with individual numbered folders representing internal patient IDs.

• Practice Works - Document conversion is Available.

  • You will need to provide access to your server.

  • Documents are typically stored in the PWImages folder. This folder will be found where it was shared. Example: C:\Program Files\PWorks\PWImages.

• Sensei - Document conversion is Available.

  • You will need to request a document download and extraction from Sensei.

  • Documents are found in the PATIENT folder.

• Softdent - Document conversion is Available.

  • You will need to provide access to your server.

  • Documents are found in the PWImages folder.

• Suzy - Document conversion is Available.

  • You will need to provide access to your server.

  • Documents are usually located in C:\SuzyDental4\SuzyMAQ.

• TAB32 - Document conversion is Not Available.

  • The extraction from TAB32 does not provide a Document Path spreadsheet.

• Thrive (Cloud) - Document conversion is Not Available.

• Tracker (Canada) - Document conversion is Not Available.

• Viive - Document conversion is Not Available.

• XLDent - Document conversion is Available.

  • Your documents need to be exported to a single folder in this format: PatientID_LastName_FirstName_Date_Description.jpg. XLDent support may be able to assist you for a fee.

  • Scans or emails not saved in the data are not included in a standard document conversion.

Note: As development progresses, additional platforms may become eligible for document conversion in the future.