Converting a series from a .png to a .jpg file to attach it to a claim

A payer (such as, Denti-Cal) may accept only .jpg files for images that you attach to claims and require tooth numbers and dates to be included with the images. You can convert a series of images that includes the additional information for each image in the series from a .png file to a .jpg file. Then, once you upload the converted file to the correct patient's Document Manager, it is available for you to attach to a claim.

To convert a series - Windows

1. While viewing an entire series in Dentrix Ascend Imaging, right-click any image, and then click Save image as.

   

2. Select where you want to save the file, and then click Save.

   

3. Browse to where you saved the .png file, right-click it, point to Open with, and then click Photos.

   

4. On the menu, click Save as.

   

5. Select where you want to save the file, change the File name as needed, select .jpg (*.jpg) from the Save as type list, and then click Save.

   

6. Upload to the .jpg file to the correct patient's Document Manager.

   The series is now available to attach to a claim for the patient.

To convert a series - Mac

1. While viewing an entire series in Dentrix Ascend Imaging, right-click any image, and then click Save image as.

   

2. Select where you want to save the file, and then click Save.

3. Browse to where you saved the .png file, right-click it, point to Open with, and then click Preview.

   

4. On the File menu, click Export.

   

5. Select where you want to save the file, change the Export As name as needed, select JPEG from the Format list, and then click Save.

   

6. Upload to the .jpg file to the correct patient's Document Manager.

   The series is now available to attach to a claim for the patient.