Changing which location are enrolled in the ERA service

As needed, you can enroll locations in and remove locations from the ERA service.

Note: Changing enrollments in ERAs requires the "Manage ERA Enrollment" security right.

To change enrollments in the ERA service

1. On the Settings menu, under Production, click (or tap) ERA Options.

   The ERA Options page opens.

   

2. On the Enrolled Locations tab, do any of the following as needed:

   • To enroll a qualified location, select that location's checkbox.

     Note: If a location does not qualify for ERA enrollment, a yellow warning icon appears next to that location's name. For a location to qualify for ERA enrollment, an active eTrans account must be associated with that location. Also, to complete the enrollment process, you must already be submitting claims electronically using that eTrans account

   • To withdraw an enrolled location, clear that location's checkbox.

3. Click (or tap) Save Enrollment Updates.

   Notes:

   • If ERAs are being routed to a central billing office, an enrolled location must be selected as the billing office, and at least one location must be enrolled.

   • If ERAs are being routed to regional billing offices, for each region with assigned locations, an enrolled location must be selected as the billing office, and at least one other enrolled location must be included.

   The Save Changes confirmation message appears with a summary of the pending changes.

   

4. Click (or tap) Save Enrollment Updates.