Approving or denying electronic prescription

If your organization uses Dentrix Ascend ePrescribe, and if you are logged in to Dentrix Ascend as a provider with ePrescribe enabled, you can approve and submit electronic prescriptions that were entered on your behalf that require your approval. Veradigm is the provider of the electronic prescription service.

Notes:

• A provider may be allowed to enter his or her own electronic prescriptions for non-controlled substances and controlled substances (if EPCS is enabled), or the provider may only be allowed to enter electronic prescriptions on behalf of another provider (who must then approve and submit the prescription). A provider who prescribes on behalf of another provider can enter electronic prescriptions for controlled substances if EPCS is enabled for that other provider.

• A staff member can enter electronic prescriptions on behalf of a provider (who must then approve and submit the prescription). A staff member who prescribes on behalf of a provider can enter electronic prescriptions for controlled substances if EPCS is enabled for that provider.

Approving or denying electronic prescriptions

1. Log in to Dentrix Ascend as a provider. On the User menu, select Electronic Prescriptions.

   

   Note: If you have pending tasks, a red asterisk (*) appears next to your name and next to Electronic Prescriptions on the menu.

   ePrescribe opens in "task mode" (with the Tasks tab selected by default).

   

2. Click (or tap) the name of a Patient in the task list.

   The details of the task appear.

   

3. If a controlled substance is listed, to check your state's prescription drug monitoring program (PDMP) database, click Check Registry. For practices in New York, to indicate that you have checked the state registry, select the State Registry Checked checkbox.

4. For each of the patient's prescriptions that you want to process, review the details of that prescription, and then do one of the following:

   • Resolve the DUR warning - If a Resolve DUR link appears in the Actions column, click (or tap) the link to view the warnings. The DUR Check (Drug Utilization Review) page appears. If you can ignore the warning, click (or tap) Ignore/Submit to submit the prescription; otherwise, you may have to deny the prescription.

   • Select the pharmacy - If a Select Pharmacy link appears in the Actions column, click (or tap) the link to search for the pharmacy. The Pharmacy Search page appears. Search for and select the correct pharmacy. Then, click (or tap) Send Script.

   • Approve the prescription - To approve the prescription, select the Approve option.

     Note: If this option is not available, there is an issue in the Actions column that must be resolved.

   • Deny the prescription - To deny the prescription, select the Deny option.

5. With Approve or Deny selected, click (or tap) Process Tasks. The prescriptions that you have approved will be sent to the pharmacy.

6. If you are electronically sending any prescriptions for controlled substances to a pharmacy, the Electronic Prescribing of a Controlled Substance Confirmation dialog box appears. Complete this step to electronically sign the prescriptions.

   

   Do the following to sign:

   1. Select the checkboxes of the prescriptions that you want to be processed.

      Note: Your user name appears for your reference, and your DEA number is selected automatically.

   2. Enter your Veradigm security account Password.

   3. In the One Time Password (O.T.P.) box, enter the OTP that you generate with the ID.me Authenticator app on your smart device.

   4. Click (or tap) Electronically Sign and Send.

7. Repeat steps 2-6 as needed to process other patients' prescriptions.

8. To close ePrescribe, click (or tap) Done and then Confirm on the confirmation message that appears.