Acquiring images in offline mode

Dentrix Ascend Imaging supports an offline mode of operation. You can use the offline mode to acquire images when you do not have access to Dentrix Ascend Imaging online (for example, if the Internet is not working at the office). Offline mode allows you to acquire new images for diagnosis, and you can synchronize those images with your online database after you are back online.

Offline mode uses a local embedded database (for temporary storage of patient information, metadata, images, and so forth), and an embedded web server (embedded in the acquisition agent) to provide offline mode functionality. The latest acquisition agent installer automatic installs and sets up the database and web server.

The workflow for acquiring images offline is nearly identical to the online (normal) mode, but note the following differences:

• You start offline mode from the acquisition agent.

• You enter a patient's information prior to acquiring images.

• The billing and provider options are not available, but you select them during the synchronization process.

To acquire offline images

1. Close all Chrome browser windows.

   Important: To prevent any issues that may occur while starting the offline mode, close all Chrome browser windows that may be open.

2. Do one of the following:

   • For Windows users - Click (or tap) the Acquisition Agent icon in the notification area of the Windows taskbar, and then click (or tap) Start Offline Mode.

     

   • For Mac users - Click (or tap) the Acquisition Agent icon on the dock. From the Acquisition Agent menu, click (or tap) Start Offline Mode.

     

   A new Chrome browser window opens with Dentrix Ascend Imaging running in offline mode.

   

3. Enter the First name, Last name, and Birth date of the patient whom you want to acquire images for.

4. Select whether the patient has Adult dentition or Pediatric dentition.

5. Click (or tap) Acquire Images.

   

   The Acquire Images tab is selected by default, and the options for acquiring images, using the standard imaging procedures, are available.

   

   Note: The billing and provider options are not available while you are using the offline mode, but you select them during the synchronization process (after you return to using Dentrix Ascend Imaging online).

6. Acquire images similarly to how you would when using Dentrix Ascend Imaging online.

7. When you are finished acquiring the patient's images, either close the Chrome browser window that has Dentrix Ascend Imaging running in offline mode to end the offline acquisition session for the patient, or click (or tap) the Select Patient tab to acquire or view images for another patient.