After you send billing statements through QuickBill, you can review the statements using the Electronic Statement Submission History window.
This report displays the following information:
The date of the submission.
The guarantor's name.
The total amount billed to the guarantor.
How the statement was delivered (by mail, email, or both).
Key Information
The Electronic Statement Submission History also includes the "View QuickBill Invoice" button, allowing your office to view your Quick Bill invoice with Henry Schein One.
The statement's delivery status is updated through the eSync service.
The following statuses are available for statements sent by mail:
Not Sent - Statement was unchecked from the list of statements to send electronically.
Submitted - Statement was successfully sent to the QuickBill server.
The following statuses are available for statements sent by email:
Not Sent - Statement was unchecked from list of statements to send electronically.
Submitted - Statement was successfully sent to the QuickBill server.
Accepted - Statement has been received to be processed and emailed to the guarantor/patient.
Processing - Statement is being processed to be emailed to the guarantor/patient.
Failed - Statement email failed to be sent to the guarantor/patient.
Sent - Statement email was successfully sent to the guarantor/patient.
Email Opened - Statement email has been opened by the guarantor/patient.
Statement Link Clicked - Email link to view the statement has been clicked by the guarantor/patient.
Patient Logged In - Guarantor/patient successfully logged in to view the statement.
Viewed - Guarantor/patient viewed the statement.
Paid - Guarantor/patient made payment toward the statement.
Payment Posted - Statement payment has been successfully downloaded and posted to the Ledger.
Unknown - Unrecognized status was received for the statement.
