Dentrix Pay processes credit cards through Worldpay, Inc., a third-party credit card merchant processor. To use Dentrix Pay, you must have internet access, have a compatible payment device from Worldpay, and set up and activate a Worldpay merchant account. For details about how to set up a Worldpay account, contact Sales at 1-800-366-8749 option 1, then option 2.
As part of the Worldpay registration process, you will receive the following information that is required to set up Dentrix Pay:
Account Token
Acceptor ID
Account ID
Terminal ID
Before you can use Dentrix Pay, you must connect your payment device and set up options in the Office Manager. Supported payment devices include the following:
PIN Pad device acquired from Worldpay/Henry Schein One. Supported devices include:
Ingenico Lane3600 – Worldpay does not offer the capacitive touchscreen version of this device. An ePad device is necessary for signatures. Sales can assist you in acquiring one or more of these devices.
Ingenico Lane3000 – (No longer sold)
Ingenico Lane5000 – (No longer sold)
Verifone Vx805 – (No longer sold)
TriPos software and device drivers are installed by HenrySchein One Support on each workstation that has a credit card device attached to it.