Credit and charge adjustments
You can make adjustments to change an account's balance for a variety of reasons. Frequently, you will use an adjustment to enter a discount or to indicate that you gave a patient a refund. You can also use adjustments to correct an account's balance when an error has occurred. Like payments, you can apply adjustments to the oldest balance or to a specific patient within the family. You can add and/or modify adjustment types.
To learn more, click the following links: