An entry is added to the Office Journal for each payment request that is sent to a patient.
To view the entry for a previously sent payment request
1. With a patient selected in the Office Journal, point to View and then click Filters.
The View Filters dialog box appears.
2. Verify that either the All checkbox is selected or that Request to Pay is selected in the Select Journal Entry Types list.
3. Select Save as Default if any changes were made, and then click OK.
Request to Pay entries are displayed for the patient.
4. If
necessary, click the Show Info button 
on the
Office Journal toolbar to display details for any selected Request
to Pay entries.