You can update the status of skipped claims to unprocessed.
A skipped claim is a claim that could not be processed because a necessary file was open at another computer, the claim could not be found in the database, or the claim contained adjustments and Skip Adjustments was selected.
Note: You can only update skipped claims if you selected the electronic payment type.
To update a skipped claim
1. In the Ledger, click File, and then click Enter Batch Ins. Payment.
2. Select a skipped claim from the Posted/Skipped Claims list, and click Pend Skipped Claim.
The status of the selected claim is updated to unprocessed, the number in the #Posted/Skipped text box decreases by one, and the amount in the Paid/Adj Skip’d text box decreases by the amount in the Paid/Amt column for the skipped claim.