Sending payment requests

After setting up Request to Pay, you can send payment requests to your patients by text.

To send a payment request

1.   With a patient selected in the Ledger, initiate a payment request by doing one of the following:

       ·        Click the Sent Payment Request by Text button  on the Ledger toolbar.

       ·        Click Transaction, and then click Send Payment Request by Text.

The Send Payment Request by Text dialog box appears.

2.   Review and change, as necessary, the following:

·        Payment Amount – By default, the family portion of balance amount (as calculated and displayed in the Ledger) is entered for you. You may enter a different payment amount, as applicable.

·        Phone Number – The payment request will be sent to the phone number entered. By default, the guarantor’s mobile number in entered for you. If applicable, you may enter a different number or click  to select and use a phone number of any member of the family, as entered in the Family File.

3.   After the payment amount and phone number have been reviewed and/or entered, click Send Payment Request.

A Payment Request Sent by Text notification appears confirming that the payment request was sent successfully.