In cases where your office does not bill the patient, such as with some preferred provider (PPO) plans, you can quickly create an adjustment to offset any remaining balance. You can also split an adjustment according to the provider or providers who performed the procedures. However, you cannot split an adjustment by a percentage. Instead, you must have selected the $ option in the Total Insurance Payment dialog box.
To split an insurance payment adjustment by provider
1. Enter an insurance payment adjustment.
2. To split the adjustment, select Split Adjustment by Provider, and then click Prov Amts.
The Provider Amounts for Write-Off(-) dialog box appears.
3. Select the adjustment that you want to split, and then click Edit.
The Provider Adjustment Amount for Write-Off (-) dialog box appears.
4. Type the amount of the adjustment in the appropriate text box, and then click OK.
5. (Optional) To split the adjustment with a second provider, in the Provider Amounts for Write-Off(-) dialog box, click Add.
The Provider Adjustment Amount for Write-Off(-) dialog box appears.
6. Click the Provider search button.
The Select Provider dialog box appears.
7. Select the provider you want to split the adjustment with, and then click OK.
8. Click OK again, and then click Close.