When you create an insurance claim, a standard set of information is used to fill out the claim. If you need to add non-standard information to a claim, you can edit the claim information.
To edit a posted claim
1. In the Ledger, click File, and then click Enter Batch Ins. Payment.
The Batch Insurance Payment Entry dialog box appears.
2. Select the claim that you want to edit from the posted claims list, and then click Edit Claim.
The Primary Dental Insurance Claim window appears.
3. Make any necessary changes.
Note: See Changing claim information for more information.