Creating claim status notes

A claim status note is created automatically for each claim in the Pending Claims list. You can also edit these notes.

To edit a claim status note

1.   To insert a dateline, click the Insert Date Line button.

A dateline appears in the Claim Status Note text box.

2.   Type a note in the Claim Status Note text box.

3.   To perform a spell check of your note, click the Check Spelling button.

4.   To change the font size, click the Display Font Size button, and then click one of the following options:

·        X-Large –

·        Large –

·        Medium –

·        Small – Default font size.

5.   To cut, copy, or paste the status note, select the text, and then click the corresponding button.