Besides phone and email, you can also contact patients using Quick Letters.
To contact a patient using Quick Letters
1. In the Lab Case Manager, select the patient (for the appropriate lab case) that you want to contact.
2. Click the Quick Letters button in the toolbar.
The Quick Letters dialog box appears.
3. Select the letter that you want to merge.
4. Click Build/View to merge the letter in Microsoft Word.
Note: You may need to open and minimize Microsoft Word before merging the letter.
5. Once the letter has been successfully merged, make any changes, and then click Print.
6. After you have printed the letter, in Word, click File, and then click Close.
A message appears asking if you want to save the changes.
7. Click No.