If you have email access, you can contact your patients electronically.
Important: For the Send Message function to work properly, you must have an email account. Your email program must support MAPI function calls (such as Microsoft Exchange or other email programs typically included with internet software), have a connection to the internet, and have properly configured hardware devices and programs.
The Dentrix Support Staff has extensive experience in supporting the Dentrix software, and as software support, they are not authorized to answer questions or solve problems related to any of the components listed in this note. If you are having problems sending messages, please contact your hardware support resource for assistance.
To contact a patient by email
1. In the Lab Case Manager window, select the patient (for the appropriate lab case) that you want to contact.
2. Click the Send Message button in the toolbar.
Your default email program opens. A new message appears, and the patient's email address is automatically added in the To line of your email program.
3. Type the text of your message, and then click Send.