Dentrix Imaging supports acquiring intraoral, extraoral, and CBCT images from the Vatech Clever One or EzDent-i software on computers running the Windows operating system. You must install the Vatech Clever One or EzDent-i software on each computer that uses the software bridge.
Notes:
Configure all acquisition devices in the Vatech Clever One or EzDent-i software on each computer that acquires images using the software bridge.
Before installing any imaging devices or setting up the Vatech Clever One or EzDent-i software, you must configure the acquisition agent application on each computer that you use to acquire images.
If both Clever One and EzDent-i are installed on the same computer, Clever One will be used for the software bridge integration.
This guide was last updated: 10/12/2026.
Clever One
Clever One v1.0.6 or later
EzServer v6.2.3 or later
EzDent-i
EzDent-i v3.4.5 or later
EzDent-i v5.4.8 or later
EzDent-i v5.3.3 or later
To configure the recommended 3D volume settings
1. Open the acquisition agent Preferences dialog box.
2. If applicable, click the DICOM tab, and then select Compress DICOM Volumes and Cache DICOM Volumes.
3. Specify the Cache folder as a shred folder with enough storage space that each computer can use same cache for efficiency.
Once the Vatech Clever One/EzDent-i software bridge is functional, you can test it by acquiring an image.
To acquire an image
1. Open Dentrix Imaging, and then click the Acquire tab.
2. In the Favorites list, click 1 Bitewing.
3. In the Tooth chart, click the teeth you want to image.
4. In the Acquisition method for this imaging exam menu, click Vatech Clever One/ EzDent-i Software, and then click Start.
Notes:
If you are acquiring for a 3D exam, select Acquire volume snapshot only so that a 2D image of the volume instead of the full volume will be transferred. The 2D image is linked to the full volume in the Vatech EzDent-i software.
When you use the "Open in App" feature on any 3D image, EzDent-i opens and then Ez3D-i opens, showing the image.
Clever One or EzDent-i opens automatically and selects the patient.
5. Click the Acquisition tab to begin acquisition in the imaging software.
6. Acquire an image in the Vatech software.
7. Click Save (in Clever One) or Save to DB (in EzDent-i) to save the image to the Vatech database so the images will also appear in Dentrix Imaging.
In Clever One, click the Save button.
InEzDent-i, click the Save to DB button.
If there is an issue with 3D volume acquisition, you can enable an option in the acquisition agent to retain the last 3D volume for testing purposes.
To enable this option
1. Close the acquisition agent.
2. Browse to the acquisition agent running directory (the default location is C:\Program Files (x86)\Acquisition Agent).
3. Open the Acquisition Agent.ini file in a text editor, such as Notepad.
4. Under the [Debug] section, set the following parameter: RetainLastVolume = True.
5. Save the file, and then close the text editor.
6. Double-click Acquisition Agent.exe, which is in the same folder as the .ini file.
7. Acquire a test volume.
8. Browse to the temp folder location to get the volume for testing: C:\Users\(username)\AppData\Local\Temp.
9. Try to import the test volume manually instead of using the software bridge. If the import method fails, the issue may be with the volume itself. Otherwise, it may be an issue with the software bridge configuration or possibly anti-virus software.
10. Make sure that you reset the parameter in the .ini file (see step 4): RetainLastVolume = False.