Setting up Suni IQ sensors

Dentrix Imaging supports acquiring intraoral images from the Suni IQ intraoral digital X-ray sensor through the TWAIN drivers. You must install the Suni IQ sensor driver on each computer that you use to acquire images prior to any device installs.

Notes:

·        You must install the Dentrix Imaging Acquisition Agent on each computer that will acquire images before installing any imaging device.

·        If the TWAIN driver is already installed and configured, it is listed in the Intraoral Acquisition Devices list.

To set up the Suni IQ intraoral TWAIN driver

1.   As Administrator, run the installer (SDRPlusTwainSetup.msi).

The Welcome to the SDRPlusTwain Setup Wizard screen appears.

2.   Click Next.

The License Agreement screen appears.

3.   Select I Agree, and then click Next.

The Confirm Installation screen appears.

4.   To confirm the installation, click Next.

5.   If the User Account Control dialog box appears, click Yes.

The Installation Complete screen appears.

6.  Click Close.

Testing

Once you have set up the Suni IQ sensor, you can test it using Dentrix Imaging Center.

To test the Suni IQ sensor

1.   Open Dentrix Imaging Center.

The Dentrix Imaging Center dialog box appears.

2.   Click the Acquire Images tab, and then from the Imaging Procedures list, click Bitewing Single Image.

3.   In the tooth selection chart, click the teeth you want to image.

4.   In the Acquisition method for this imaging exam list, under TWAIN Devices, click Suni, and then click Proceed with Acquisition.

The first time you use the Suni TWAIN program, you may be prompted to download the calibration file for your device.

a.   To download the calibration file, click OK.

b.   When the download is finished, click OK to use the TWAIN interface with your device.

c.   Unless you are using multiple sensors, select Auto Capture.

d.   Do one of the following:

·        If the Waiting for Trigger message does not appear, click Capture.

·        If the Waiting fro Trigger message appears, click Cancel Capture.

Notes:

·        If two sensors are plugged in simultaneously, you must choose which sensor you want to acquire images with.

·        If you are switching between sensors or have two sensors plugged in simultaneously, turn Auto Capture off.

5.   Click Finish Acquisition.

Troubleshooting

To confirm that the device driver is loaded and that the device is recognized by Windows, do the following:

1.   Connect the Suni IQ sensor, and then open the Device Manager.

2.   Click Universal Serial Bus controllers, and then right-click Digital Radiography Device (SDR303 E).

3.   Click Properties.

Notes:

·        If the device is not working properly or is not listed, the drivers are not installed properly and must be uninstalled and then re-installed.

·        The physical sensor may also have a bad connection, or it is defective and not recognized by the computer.