Setting up Owandy 3D devices

Dentrix Imaging supports the acquisition of 3D volumes from Owandy 3D devices on computers running the Windows operating system. The Owandy 3D device drivers must be installed on each computer that the Owandy 3D devices will be connected to.

Note: Before you install the Planmeca device, you must install the acquisition agent application on each computer that acquires images. Refer to Setting up the acquisition agent for instructions on downloading and installing the acquisition agent.

Minimum versions

·        Acquisition agent 1.2.8784.29845

Installing the Owandy 3D device drivers

Note: If the drivers for the device are not installed, and you are unsure what drivers are needed or do not have the installer for the device, it is recommended that you have an Owandy support technician install the device. You can find Owandy support and drivers at the following website: https://www.owandy.com/technical-support-drivers-download-owandy/.

To install the Owandy 3D device drivers

1.   Run the installer for the device.

2.   Select your device.

3.   Install the drivers.

Testing

Once the Owandy 3D device is functional, you can test it by acquiring an image.

To acquire a test image

1.   In the Imaging Procedures list, click 3D Volume.

2.   Select an Acquisition type.

3.   From the Acquisition Method for this imaging exam menu, click Owandy.

4.   Click Proceed with Acquisition.

5.   Acquire a 3D volume.

The captured 3D volume appears in Dentrix Imaging automatically.

Troubleshooting

If you are having trouble connecting to or setting up the 3D device, contact Owandy Support for assistance at https://www.owandy.com/technical-support-drivers-download-owandy/.