Setting up A2Z DUO sensors

Dentrix Imaging supports acquiring intraoral images from the DUO intraoral X-ray sensor on a computer running the Windows operating system. Drivers for the DUO sensor must be installed on each computer that the Handy sensor will be connected to. Drivers for the DUO sensor are provided by the manufacturer.

Note: Prior to the installation of the DUO sensor, you must install the acquisition agent application on each computer that you use to acquire images.

Minimum version

·        Acquisition agent v1.2.8861.x

Testing

The DUO sensor is now functional in Dentrix Imaging.

To acquire a test image

1.   In the Imaging Procedures list, click Bitewing Single Image.

2.   In the tooth selection chart, click the teeth you want to image.

3.   In the Acquisition method for this imaging exam menu, click DUO, and then click Proceed with Acquisition.

4.   Acquire an image using the Handy sensor.

Troubleshooting

To confirm that the DUO device is loaded and recognized by Windows

1.   Connect a DUO sensor.

2.   Open Device Manager.

3.   To make sure that the DUO device appears, expand the Dental Intraoral X-ray Sensor category.

4.   Right-click the DUO device, and then click Properties.

5.   Ensure that "This device is working properly" appears.