Prerequisites and system requirements

To install and run Dentrix Imaging, the following prerequisites and system requirements must be met:

·        Microsoft Windows 64-bit operating system (Windows 10 or later and Windows Server 2016 or later) updated with the latest system patches and security updates.

Important: Microsoft discontinued support for Windows 7 and Windows Server 2008 R2 in January 2020. While Dentrix and Dentrix Imaging will work with these operating systems, it is not recommended, since Microsoft no longer provides security updates for them.

·        Server and client hardware requirements for Dentrix Imaging depend on the imaging devices used with Dentrix Imaging. Consult your imaging device manufacturer to confirm the server and client requirements for each image device used in your practice.

·        Server and client hardware requirements for Dentrix Imaging depend on the imaging devices used with Dentrix Imaging. Consult your imaging device manufacturer to confirm the server and client requirements for each image device used in your practice.

·        The disk space required for Dentrix Imaging depends on your imaging device and the size of the saved file. Please refer to your imaging device manufacturer’s space requirements.

·        Anti-virus software

·        Updated with the latest patches, version, and virus definitions

·        Computer monitors

·        Measure at least 15-inches diagonally

·        Support 1024 x 768 resolution

Note: For best results, always use the monitor’s native screen resolution.

·        Dentrix G7.3 or later

·        Smart Image 32.1 or later (downloaded using Smart Image Preferences)

·        .NET 4.7.2

Important: To use all of the features of Dentrix Imaging, you must use Dentrix G7.3 or later. You cannot attach images to claims automatically if you use Dentrix Imaging with Dentrix G7.1 or G7.2.