What's new in Dentrix G7?

Dentrix G7 includes the following enhancements:

Note: To learn about changes and fixes in this release, read the "What's changed?" section.

Password Security

·        You can improve security by requiring complex passwords (eight or more characters and uppercase, lowercase, numeric, and special characters, or a 12-character minimum). You can also require that passwords be reset every 90, 180, or 365 days, and if needed, you can force an immediate system-wide password reset at anytime. Finally, you can allow users to easily reset forgotten passwords by having them provide answers to security questions.

Health History

·        The Medical Alerts button has been replaced by the Health History button. In Health History, there are two categories: allergies and medical conditions. You are no longer limited to assigning a maximum of 64 allergies or medical conditions to a single patient. You can now add as many as are necessary. You can also choose which allergies and medical conditions to include on the Questionnaire form and track inactive allergies and medical conditions in the Medical & Dental History form.

Dentrix Pay Payment Agreements

·        You can now link a saved credit card to a payment agreement and charge a saved credit card directly in the Payment Agreement Manager.

Smart Image

·        Dentrix Smart Image is an optional module of the Dentrix Practice Management System. Dentrix Smart Image is designed to integrate with various third-party imaging software solutions. Depending on the brands of 2D, 3D, and CAD/CAM imaging software you use in your practice, you can use Dentrix Smart Image to interact with one or more of your imaging software applications and imaging devices to automate common imaging and practice management related activities including the following:

·        Display thumbnail images of all 2D, 3D, and CAD/CAM scans in the Patient Chart.

·        Double-click thumbnail images to load images directly in your imaging software in the Patient Chart.

·        Single-click thumbnail images to view full-size images in the Patient Chart.

·        Acquire 2D images, 3D volumes, and CAD/CAM scans from the Patient Chart using CDT codes.

·        Acquire 2D images, 3D volumes, and CAD/CAM scans for the selected teeth in the Patient Chart.

·        Use multiple 2D, 3D, or CAD/CAM imaging software applications simultaneously.

·        View multiple images simultaneously for comparison.

·        View images from multiple imaging software applications simultaneously.

·        Display icons in the Patient Chart for each tooth that show the type of images that exist for each tooth.

·        View all images of a specific tooth or of specific teeth with a single click directly in the Patient Chart.

·        Control billing in the practice management modules for images acquired in the imaging software and eliminate having to post completed imaging procedures manually in the Patient Chart.

What's changed?

The list below contains all of the fixes and changes that have been included in the Dentrix G7 release.

Appointment Book

·        Sorting by date for a long date range does not also sort by time within the date range in the Appointment List window. This has been fixed.

·        The Appointment List window did not continue to mask Social Security numbers if other information was changed or the window was refreshed. This has been fixed.

·        Unable to check a patient's insurance eligibility in the Appointment List window. This has been fixed.

·        Was able to drag completed appointments from the Appointment List window to the Appointment Book and in effect re-schedule a completed appointment. This has been fixed.

·        The current view was not highlighted in the Select View dialog box. This has been fixed.

·        The Hover window did not appear unless at least one appointment has continuing care attached. This has been fixed.

·        Previously selected views were not being retained when the Appointment Book was closed and reopened. This has been fixed.

·        New patient names and phone numbers were changed after a patient received the wrong patient ID. This has been fixed.

·        The last digit in a date in the Hover window was cut off if the date contained 8 digits (12/10/2017, for example). This has been fixed.

Document Center

·        The sort order of image files changed if they were combined. This has been fixed.

·        Sending an eEOB to the Document Center did not work. This has been fixed

·        Sending an email from the Document Center changed the document type. This has been fixed.

Family File

·        The Family File stopped responding after being re-opened several times from another Dentrix module. This has been fixed.

Ledger

·        The Claim Status Note in the Insurance Claim window showed a claim's status incorrectly. This has been fixed.

·        An error occurs if you enter payment and itemize by procedure on separate workstations if the procedure codes are identical even though the patient accounts are different. This has been fixed.

·        The claim was not submitted when Submit was clicked in the Insurance Claim window. This has been fixed.

·        Removing a saved credit card produced an error, and the card still appeared as "Active." This has been fixed.

·        Editing a claim after it was posted as a credit card payment in the Batch Insurance Payment Entry dialog box by changing it to a check or electronic payment shows as Visa in the Bank/Branch # text box in the Enter Payment dialog box. This has been fixed.

·        The former payment amounts were being retained after updating the payment table. This has been fixed.

·        The tooth number does not appear on a claim if it is sent via eClaims when the tooth surface is entered manually and is entered incorrectly (LO instead of OL). This has been fixed.

·        Adjustments were not being printed on the enhanced form of the Walkout/Doctor's Statement. This has been fixed.

·        Patients' names appeared on deposit slips. This has been fixed.

·        The Real-time Payor Notice dialog box contained spelling errors. This has been fixed.

·        Secondary claims containing estimated insurance portions was set to $0 when the claim was submitted. This has been fixed.

·        eEOBs containing more than 100 patients failed to appear in the Dentrix database. This has been fixed.

·        Split payment totals did not appear correctly in the DX2012HD form. This has been fixed.

·        The Approved message appeared on top of the signature line in Dentrix Pay and prevented patients from signing physical receipts. This has been fixed.

·        After offices upgraded Dentrix, patients with special adjustments attached to their accounts had provider balances in Allocate Credit Balances even if they had a $0 balance. This has been fixed.

Office Journal

·        The Privacy Requests Changed line was updated whenever a privacy request was selected in the Family File and the Patient Information dialog box was opened. This has been fixed.

Office Manager

·        Switching to the Sample database did not disable eServices. This has been fixed.

·        Phone numbers in the Aging Report were identical regardless of the selected sort option. This has been fixed.

·        If the Send Statement To option was cleared when billing statements were being verified, the statement remained active and di not lose focus as in previous versions of Dentrix. This has been fixed.

·        Patients were skipped in a letter merge when the Appointments filter was applied. This has been fixed.

·        Patients were skipped in the Medical Insurance Claim Aging Report. This has been fixed.

·        Procedure codes D9986 and D9987 were not posted to the Day Sheet. This has been fixed.

Patient Chart

·        A comma was missing from the surface codes in the Progress Notes. This has been fixed.

·        The report printer was selected as the default printer instead of the chart printer when trying to print from the Print Preview dialog box. This has been fixed.

·        After changing the Response Type to Confirmation Only, text was cut off in the Progress Notes. This has been fixed.

Prescriptions

·        Conflicting errors were received when saving a prescription. This has been fixed.

·        Setting prescription refills to 0 removed the option permitting generic substitutions. This has been fixed.

Questionnaires

·        Could not enter referred to providers. This has been fixed.

·        Changes made in the Update Patient Information dialog box did not appear in the Audit Trail Report. This has been fixed.

Treatment Planner

·        A rejected case was listed first in the case list instead of an active case even if Include Rejected Cases was not selected. This has been fixed.

Miscellaneous

·        In the Dentrix Launcher, clicking the Continuing Care icon did not open the Continuing Care module. This has been fixed.

·        The Help button in the Lab Case Manager View dialog box did not open the Lab Case Manager Help file. This has been fixed.

·        Printers did not print complete email and web addresses in the Treatment Planner and the Perio Chart. This has been fixed.

·        Letter merge did not work with 64-bit versions of Word. This has been fixed.

·        A error occurred when the Dentrix.com button was clicked in the Dentrix Help. This has been fixed.

·        Snapshot failed when run on Windows Server 2012. This has been fixed.

·        Production days and unfilled hours were calculated incorrectly in the Practice Advisor. This has been fixed.

·        The HFCA212 form fills box 32 with the provider's NPI number. This has been fixed.

·        Changing DPI scaling in Windows from Small to Medium or Large caused the Dentrix module icons to not display in the Dentrix Launcher. This has been fixed.

·        VoicePro reset notes in the Perio Chart when the exam was saved. This has been fixed.

·        The Clinical Notes spell checker was not was not highlighting errors. This has been fixed.

·        Continuing Care numbers in the Practice Advisor were not reported correctly. This has been fixed

·        The To chevron had to be clicked twice to open the Select Shipping Method and Select Lab Category dialog boxes. This has been fixed.

·        The wrong value was posted in box 66 in the UB-04 claim format if ICD-10 codes were used to create the claim. This has been fixed.

·        Prior day totals for treatment planned cases appeared incorrectly in the Daily Huddle Report. This has been fixed.

·        eSync failed to connect to Dentrix. This has been fixed.

·        The Compare to Fee Schedule and Include Provider Totals options were not saved for the Day Sheet in the Task Scheduler. This has been fixed.

·        In the Practice Advisor, split payment amounts appeared incorrectly in prior day collections. This has been fixed.

·        Selecting all providers in the Daily Huddle Report incorrectly included inactive providers in the Provider Details portion of the report. This has been fixed.

·        Production days and unfilled hours were calculated incorrectly in the Daily Huddle Report. This has been fixed.